💌 Contact

Got a cozy idea, a bug report, or a thank-you note? We'd love to hear from you.

Direct email: support@snugglezen.com

Response time: We usually reply within 1–3 business days. If you don't hear back, please check your spam folder — sometimes cozy messages get lost in there.

Languages: English (we're a tiny team, but we'll do our best with translation tools for other languages).

What happens after you send

We read every message (yes, really).
If it's a bug, we try to reproduce it on a phone in the kitchen.
If it's a game idea, we add it to the cozy backlog.
If it's a thank-you note, we smile and pass it around the team.
We reply with a real human email, signed by a real human.